Google

Google launches CallJoy, a virtual customer service phone agent for small businesses

Google launches CallJoy, a virtual customer service phone agent for small businesses

Google is combining several technologies, including virtual phone numbers, audio transcriptions, automated reporting and analytics, in a new effort to help small business owners better manage their inbound phone calls. The company’s latest project from its in-house incubator is CallJoy, launching today. Aimed at the U.S.’s 30.2 million small business owners, the system offers a […]

Google employees are staging a sit-in to protest reported retaliation

Google employees are staging a sit-in to protest reported retaliation

Google employees are staging a sit-in tomorrow to protest the alleged retaliation toward employees at the hands of managers. The plan is to stage the sit-in tomorrow at 11 a.m. “From being told to go on sick leave when you’re not sick, to having your reports taken away, we’re sick of retaliation,” Google employees tweeted […]

The new new web

The new new web

How old web technologies are being replaced by scalable and simpler new technology stacks Jon Evans @rezendi / 23 hours Over the last five years, almost everything about web development has changed. Oh, the old tech still works, your WordPress and Ruby On Rails sites still function just fine — but they’re increasingly being supplanted […]

Google’s managed database service to support Microsoft SQL Server

Google’s managed database service to support Microsoft SQL Server

It’s not every day that you read a headline with both Google and Microsoft. Google is announcing today that its managed database service Cloud SQL will soon support Microsoft SQL Server. The company showed a sneak preview at its Google Cloud Next conference. The message is clear — if your company uses Microsoft SQL Server database, […]

Google starts rolling out better AMP URLs

Google starts rolling out better AMP URLs

Publishers don’t always love Google’s AMP pages, but readers surely appreciate their speed, and while publishers are loath to give Google more power, virtually every major site now supports this format. One AMP quirk that publisher’s definitely never liked is about to go away, though. Starting today, when you use Google Search and click on […]

Smart speakers’ installed base to top 200 million by year end

Smart speakers’ installed base to top 200 million by year end

Smart speakers’ global installed base is on track to top 200 million by the end of this year, according to a report out today from analysts at Canalys. Specifically, the firm forecasts the installed base will grow by 82.4 percent, from 114 million units in 2018 to 207.9 million in 2019. The U.S. will continue to […]

Daily Crunch: Meet the new CEO of Google Cloud

Daily Crunch: Meet the new CEO of Google Cloud

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 9am Pacific, you can subscribe here. 1. Google Cloud’s new CEO on gaining customers, startups, supporting open source and more Thomas Kurian, who came to Google Cloud after […]

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