Twitter

Twitter rolls out new features for businesses running customer service accounts

Twitter rolls out new features for businesses running customer service accounts

Twitter today is rolling out a series of new features designed to help users better connect with businesses offering customer support through their official Twitter accounts. Now those businesses will be able to clearly display on their profile if their account offers customer service, as well as which times those accounts are active. The business can […]

Two million people streamed the NFL on Twitter last night and loved it

Two million people streamed the NFL on Twitter last night and loved it

The NFL just released numbers on last night’s debut of NFL’s Thursday Night Football on Twitter, and they are pretty damn good. More than 2M people watched the game on Twitter, compared to 48M who watched it on TV. The average user also spent 22 minutes watching on Twitter, compared to 25 minutes watching on […]

Here’s how to watch Thursday Night Football on Twitter tonight

Here’s how to watch Thursday Night Football on Twitter tonight

Twitter’s big day is finally here. Tonight is the first night of NFL’s Thursday Night Football, which will be streamed all season on Twitter (as well as CBS and NFL Network as cable partners). Twitter reportedly beat out companies like Facebook and Amazon for the exclusive mobile stream, and at the time it was a […]

Twitter can now alert you when someone you follow starts live streaming

Twitter can now alert you when someone you follow starts live streaming

Twitter is increasing its focus on live streaming today with the launch of a new Notification button on its app that lets you subscribe to be alerted when someone you follow starts live-streaming. When you receive the alert, you can immediately join the broadcast with just a tap. The feature works both for alerting users to new streams […]

Twitter launches an Alexa app

Twitter launches an Alexa app

Too lazy to read your tweets? Now, Amazon Alexa can just read them to you instead. Yes, that’s right: Twitter today has launched an app for Amazon’s voice platform Alexa, which means you can listen to the latest from Twitter right on your Echo speaker or other Alexa-powered device. The new app can give you […]

Twitter’s new button lets you accept private messages from your website

Twitter’s new button lets you accept private messages from your website

Twitter today continues to push forward with its increased emphasis on its messaging feature, with the rollout of a new button for websites that allows visitors to privately message an individual or company directly. The feature, now one of several website buttons available, follows the company’s recent test of a change to brands’ customer support […]

Can foreign tech companies win in China?

Can foreign tech companies win in China?

People have often referred to Google, Facebook and Twitter as cases where foreign tech companies are blocked in China. In reality, while Facebook and Twitter were indeed blocked, Google chose to withdraw because they didn’t want to comply with Chinese censorship regulations. It’s important to note that most foreign tech companies were not blocked, and companies […]

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